Return Request (RMA)

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Please use this form to request a return authorization. This form should only be used to request returns of equipment or parts that were purchased directly from American Eagle Food Machinery.

If you require warranty service or you are requesting a return for repair service, please use our SUPPORT PORTAL Form which you can access from the Warranty And Support menu above.

Do not send any returns until you have been issued an RMA number.

If your customer service representative authorizes an Advanced RMA, you will need to download the credit card authorization below, fill it out, and return the completed form to us before a replacement item is sent.